AirFood

This air carrier, one of the first air carriers in Russia, has ordered a modular food department from England. First, “Provider Service” delivered the foodstuff to the department of “Orient Avia”, and then the director of “Provider Service” was offered to manage the department.

High level of quality and assortment of foodstuff has attracted attention of many airlines, such as: “Sibir”, “Kontinentalniye avialinii”, “Rossiya” State Transportation Company.

It became clear that the modular department will not be able to serve all new clients. That is why it was decided to expand industrial premises and in 1999 “Provider Service” moved to a new department. It is located not far from MKAD (Moscow Ring Road), that allows to deliver quickly the airport catering to “Sheremetevo”, “Vnukovo” and “Domodedovo” airports. Besides, this department, one of the first in Moscow, was completely certified and licensed in the Federal Air Transport Agency which had operated at that time. Then one contingency, not lucky, at first sight, has interfered in the company’s destiny. After 1998, many airlines began to reduce food expenses for passengers: up to USD 3.5. For this amount it was impossible to feed even an economy class passenger. The company did not want to do the same. Then the company management decided to switch to serving business aviation market – market where healthy, qualitative and diverse food is an important component of service on board.

After this, the number of VIP clients of the company has significantly increased. At present “Provider Service” is the main servicing department for business aviation in Russia, which provides 70-80% of business aviation of the Moscow aviation node with foodstuff.